Fran Caliari-Pearce, Caci CEO, recently had the opportunity to speak to our friends at Frontline Magic (the team behind Ask Nicely, our Net Promoter Score and customer experience management system). At Caci, we always act in the best interest of the customers – in fact, it’s one of our values!
In this podcast, Fran talks about what exceptional customer service means to us at Caci, “I’ve been with Caci for 14 years, and while our business had evolved over time, there’s one thing that has remained constant: our dedication and commitment to caring deeply for our customers. They trust us with their vulnerabilities, the things that make them the most self-conscious and they haven't even told anyone else about - and we won’t ever take that level of trust and care for granted.” Listen to the full podcast below…