Franchise Opportunities

From France to Rotorua, Caci Rotorua owner Esther Jacquet talks about 20 years of success

Congratulations on 20 years of Caci Rotorua. Can you tell us what your journey has been like from 2004 to now?

When we first opened people felt Rotorua wasn’t “boujee” enough to have women wanting to spend money to improve their appearances. It was a first for the area – no one else in Rotorua was doing treatments such as Botox and fillers and those who could afford it had to go to the bigger cities. We had a doctor fly into Rotorua on a Tuesday and do Botox treatments as well as vein and mole removals. Since then, training has evolved and qualified cosmetic nurses on staff now do the injectable treatments. There are also now a lot more people doing the types of treatments we offer. It’s more of the norm than it was 20 years ago. People now prioritise doing things to make themselves feel good and they know it gives them confidence in their everyday life.
 
The membership model that Caci offers has also been a big thing. The ability to pay-as-you-go for treatments has helped people do the treatments they might not have been able to afford previously, making our services more accessible for people who want to achieve skin confidence. Caci was one of the first to do this and now it’s common practice for places to offer this membership model.
 
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Congratulations to Jamie and her team at Caci Levin!

In October 2023 the Levin team took home the Consumer Services award at the Electra Business & Innovation Awards.

From Jamie: "I’m incredibly honoured to receive this award for best Consumer Services at the Electra Business and Innovation Awards. This achievement is a testament to the hard work and dedication of our amazing team at Caci Levin, whose passion drives our success every day. I also want to extend my heartfelt thanks to our loyal customers, whose trust and support inspire us to continually raise the bar in delivering exceptional service. Together, we’re making a difference, and I couldn’t be more proud."

Congratulations to Jamie and her amazing team at Caci Levin.

How Caci has become one of the most successful home-grown franchises in NZ

Our General Manager Penny Chapman and Product and Customer Strategy Manager Emily Stevenson recently sat down with the team at Franchise New Zealand media Magazine to chat all about how Caci has become one of the most successful home-grown franchises in the country.

"One of the things that franchising does well is combine big business expertise and systems with truly personal service from a local operator. It’s a recipe that has certainly worked for Caci, New Zealand’s leading skincare and cosmetic medicine chain. The franchise currently has 80+ clinics around the country." 

"Penny and Emily gave the opening presentation at the recent National Franchise Conference, sharing insights into what has made the brand so successful. The business model is so successful that 22 of the 54 franchisees have invested in more than one clinic, demonstrating their satisfaction with the brand. And it’s not just ladies, either – 30 percent of franchisees are men."